All phrases › What I can do is …
How to use “What I can do is …”
When hotel, restaurant and casino staff say it, with an example and a quick practice question.
B1
When to use it: to offer a solution after bad news
“What I can do is move you to a quieter room.”
From the B1 lesson Let Me Take Care of That (handling complaints).
Quick check
When do staff use this phrase?
Teaching this phrase?“What I can do is …” is part of a ready-to-teach lesson, with a model dialogue, three practice activities, role-play cards and a teacher answer key, in the B1 Hospitality and Casino English Bundle (6 lessons).
See the Hospitality English bundle
See the Hospitality English bundle
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Related phrases
- Thank you for bringing this to my attention.to thank the guest for telling you about a problem
- I completely understand.to show the guest's feelings are reasonable
- I can see why that's frustrating.to show you care without accepting blame
- Let me take care of that for you.to show you will solve the problem
- I'm afraid …to give bad news politely
- I've spoken to …to say what action you have taken
- as a gesture of goodwillwhen you give something extra to a guest
- I appreciate your patience.to thank a guest who has waited
- Is there anything else I can do for you?to end the conversation and keep the door open