All phrases › Do you have a reservation?
How to use “Do you have a reservation?”
When hotel, restaurant and casino staff say it, with an example and a quick practice question.
B1
When to use it: to find out if the guest has booked
“Do you have a reservation with us tonight?”
From the B1 lesson Welcome to Our Hotel (front desk check-in).
Quick check
When do staff use this phrase?
Teaching this phrase?“Do you have a reservation?” is part of a ready-to-teach lesson, with a model dialogue, three practice activities, role-play cards and a teacher answer key, in the B1 Hospitality and Casino English Bundle (6 lessons).
See the Hospitality English bundle
See the Hospitality English bundle
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Related phrases
- Good evening, welcome to …the first thing you say to a new guest
- Could I have your surname, please?to find the booking in the system
- Could you spell that for me?when a name is new or difficult
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- You're in room …, on the … floorto give the room number and floor
- Breakfast is served from … to …to explain the breakfast times
- Check-out is at … o'clockto tell the guest when to leave the room
- Is there anything else I can help you with?to finish the conversation politely